FAQ
How Does It Work?
ANNUAL REGISTRATION FEE
Annual Registration Fee: All students of Kids in Action are required to pay a $30 annual registration fee (max $90 per family).
The fee covers student/athlete secondary insurance, this fee is non-refundable. The Registration fee is charged out for current students in January or students who are re-enrolling or new students this fee will be charged at the time of registration.
TRIAL CLASS
If you enroll in a TRIAL CLASS you must STOP BY the Front Desk or CALL the Front Desk at 847-381-6141, after the Trial Class to let us know your intention of continuing or dropping the class. If we do not hear from you, your account will be charged and your child will be dropped from the class.
CLASS LEVEL
Online you will be enrolling your child in their level, if we find that he or she is not at the proper level we find the class that best your child. Your gymnast will be consistently evaluated to be sure they are in the proper class for their age and level.
PAYMENT
The first time you register your child, you will only pay for the prorated cost of that month. After that, your card will be billed the monthly payment on the 1st for the upcoming month.
Everyone is required to have a credit/debit card on file. Each family has the opportunity to pay prior to the 1st of the month with another form of payment. However, if payment was not made, then the card will be charged on the 1st for the upcoming month. If for any reason the card was declined, you will have until the 5th of the month to make the payment or a $20.00 late fee will be assessed.
TRANSFERS
All class transfers must be done through the KIAGA office at 847-381-6141 or email www.kidsinaction@sbcglobal.net.
CLASS MAKE-UP
Make-up classes are a Courtesy to our Customers, make-ups are not guaranteed and are based on availability. Parents will only be allowed to choose make-ups within their students level and within the same class they are currently enrolled in.
All make-ups can now be scheduled online in the parent portal.
TUITION
Tuition is budgeted on a 48-week year which allows for Holidays as well as Spring and Summer Breaks. We do not charge more for ‘long’ months, nor do we charge less for ‘short’ months.
All enrollments are reviewed and fees adjusted for applicable discounts within 1 business day of your selections. An email confirmation is sent when your payment is processed.
WITHDRAWAL
If you wish to drop from the program the withdrawals must be processed online through the KIAGA website (www.kiaga.com) homepage, on the home page under the forms tab, select the withdrawal form, fill it out and submit it.
THIS FORM MUST BE SUBMITTED 10 DAYS PRIOR TO THE 1st OF THE UPCOMING MONTH, OTHERWISE, YOU WILL BE HELD FINANCIALLY RESPONSIBLE FOR THE NEXT MONTH'S TUITION. VERBAL CONVERSATIONS ARE NOT CONSIDERED VALID WITHDRAW NOTICE.
Annual Registration Fee: All students of Kids in Action are required to pay a $30 annual registration fee (max $90 per family).
The fee covers student/athlete secondary insurance, this fee is non-refundable. The Registration fee is charged out for current students in January or students who are re-enrolling or new students this fee will be charged at the time of registration.
TRIAL CLASS
If you enroll in a TRIAL CLASS you must STOP BY the Front Desk or CALL the Front Desk at 847-381-6141, after the Trial Class to let us know your intention of continuing or dropping the class. If we do not hear from you, your account will be charged and your child will be dropped from the class.
CLASS LEVEL
Online you will be enrolling your child in their level, if we find that he or she is not at the proper level we find the class that best your child. Your gymnast will be consistently evaluated to be sure they are in the proper class for their age and level.
PAYMENT
The first time you register your child, you will only pay for the prorated cost of that month. After that, your card will be billed the monthly payment on the 1st for the upcoming month.
Everyone is required to have a credit/debit card on file. Each family has the opportunity to pay prior to the 1st of the month with another form of payment. However, if payment was not made, then the card will be charged on the 1st for the upcoming month. If for any reason the card was declined, you will have until the 5th of the month to make the payment or a $20.00 late fee will be assessed.
TRANSFERS
All class transfers must be done through the KIAGA office at 847-381-6141 or email www.kidsinaction@sbcglobal.net.
CLASS MAKE-UP
Make-up classes are a Courtesy to our Customers, make-ups are not guaranteed and are based on availability. Parents will only be allowed to choose make-ups within their students level and within the same class they are currently enrolled in.
All make-ups can now be scheduled online in the parent portal.
- The class that your child is enrolled in, if they are absent, each student is allowed 1 make-up, per class, per month.
- Missed make-up classes will not be rescheduled.
- Make-ups need to be completed within 30 days of the missed class.
- Make-up classes must be scheduled after the class is missed within the four weeks of your absence.
- There is no guarantee that the same class that you signed up for will be available, if that is the case you will be offered 1 open gym passes.
- If there is a waitlist noted that class is full and will not accept make-ups.
- Students must currently be enrolled in a class to schedule a make-up.
TUITION
Tuition is budgeted on a 48-week year which allows for Holidays as well as Spring and Summer Breaks. We do not charge more for ‘long’ months, nor do we charge less for ‘short’ months.
All enrollments are reviewed and fees adjusted for applicable discounts within 1 business day of your selections. An email confirmation is sent when your payment is processed.
WITHDRAWAL
If you wish to drop from the program the withdrawals must be processed online through the KIAGA website (www.kiaga.com) homepage, on the home page under the forms tab, select the withdrawal form, fill it out and submit it.
THIS FORM MUST BE SUBMITTED 10 DAYS PRIOR TO THE 1st OF THE UPCOMING MONTH, OTHERWISE, YOU WILL BE HELD FINANCIALLY RESPONSIBLE FOR THE NEXT MONTH'S TUITION. VERBAL CONVERSATIONS ARE NOT CONSIDERED VALID WITHDRAW NOTICE.
Other Common Questions:
Can we switch classes at any time? We are very flexible about keeping up with your schedule. If at any time, you need to find another class that better fits your schedule, just call the front desk and we will take care of it for you.
What if we do not want to pay with a credit card? As long as you pay before at least 24 hours prior to the 1st of each month, you can use any form of accepted payment. However, a card is still required to be on file.
What if we want to stop a class? There is no contract. You are paying 1 month at a time. As long as you give a 10-day written notice prior to the 1st of the upcoming month, you can quit at any time.
Will there be any fees for withdrawing from class? NO. However, if you fail to give a 10-day written notice you are still charged and therefore enrolled in the upcoming month.
How are payments made on the months that the gym is closed for a week? Tuition is budgeted on a 48-week year which allows for Holidays as well as a Spring and Summer Break. We do not charge more for ‘long’ months, nor less for ‘short’ months. Over the year, all 12 months average four weeks providing 48 classes during the year.
What if we do not want to pay with a credit card? As long as you pay before at least 24 hours prior to the 1st of each month, you can use any form of accepted payment. However, a card is still required to be on file.
What if we want to stop a class? There is no contract. You are paying 1 month at a time. As long as you give a 10-day written notice prior to the 1st of the upcoming month, you can quit at any time.
Will there be any fees for withdrawing from class? NO. However, if you fail to give a 10-day written notice you are still charged and therefore enrolled in the upcoming month.
How are payments made on the months that the gym is closed for a week? Tuition is budgeted on a 48-week year which allows for Holidays as well as a Spring and Summer Break. We do not charge more for ‘long’ months, nor less for ‘short’ months. Over the year, all 12 months average four weeks providing 48 classes during the year.